In Stock Guarantee - We guarantee to have every silk rose petal color in stock in the quantity you need and shipped within one business day or shipping is Free! Our large stock of silk rose petals combined with our advanced order management system allows us to ship every order that same day or by the next business day for orders that are placed in the evening. In the unlikely event we are backordered and unable to ship your silk rose petals by the next business day, we will notify you of the delay and ship them once the petals are in stock. You will then only be charged the amount of the petals with no charge for shipping. Free shipping only applies to FedEx Ground or USPS Priority Mail service and does not apply to wholesale orders, clearance petals, orders paid by check or money order, or orders with a declined credit card payment.
Please note that although we guarantee to ship within one business day, this does not mean your petals will be delivered within one business day. To determine the delivery date, please check the carrier's transit time for the shipping method you choose, or click here for a FedEx ground time in transit map.
219 Corporate Dr
Binghamton, NY 13904
When submitting a request for a free sample, we ask that you provide us basic personal information so that we may send appropriate product samples. We NEVER share, rent, or sell this information to anyone. We collect aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, and used by us to contact consumers for marketing purposes.
Cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .
If you do not want to receive email from us in the future, please let us know by sending us email at the above address. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them . Consumers can have this information corrected by sending us an email at the above address.
Security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Our online shopping cart provides a secure checkout that is tested daily by a leading company for safety certification.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
You can shop at www.petalgarden.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .
www.petalgarden.com is registered with the Authorize.Net Verified Merchant Seal program.
Copyright 2004 - 2010 Petal Garden, Inc. All rights reserved - Rose petals
